Customer Satisfaction Survey Thank you for being a customer. Please help us improve our product and our service to you by completing this survey. 1. What is your overall satisfaction rating with our company? 1 Very Satisfied 2 Somewhat Satisfied 3 Neither Satisfied Nor Dissatisfied 4 Somewhat Dissatisfied 5 Very Dissatisfied Please tell us why you feel that way: ________________________________________ 2. How likely would you recommend our products? 1 Very Likely 2 Somewhat Likely 3 Neither Likely Nor Unlikely 4 Somewhat Unlikely 5 Very Unlikely Please tell us why you feel that way: ________________________________________ 3. How likely are you to purchase a product again from our company? 1 Very Likely 2 Somewhat Likely 3 Neither Likely Nor Unlikely 4 Somewhat Unlikely 5 Very Unlikely ________________________________________ Please rate your level of satisfaction with your sales representative in the following areas : 4. Responsiveness 1 Very Satisfied 2 Somewhat Satisfied 3 Neither Satisfied Nor Dissatisfied 4 Somewhat Dissatisfied 5 Very Dissatisfied 5. Professionalism 1 Very Satisfied 2 Somewhat Satisfied 3 Neither Satisfied Nor Dissatisfied 4 Somewhat Dissatisfied 5 Very Dissatisfied 6. Understanding of my needs 1 Very Satisfied 2 Somewhat Satisfied 3 Neither Satisfied Nor Dissatisfied 4 Somewhat Dissatisfied 5 Very Dissatisfied If you have any additional comments about how we can improve your satisfaction with our products and services, please fill them in here. ________________________________________ Required Fields: Your name: Company Name: Telephone Number: E-mail: City: State:
Customer Satisfaction Survey
Thank you for being a customer. Please help us improve our product and our service to you by completing this survey.
Please tell us why you feel that way:
________________________________________
2. How likely would you recommend our products?
4. Responsiveness
5. Professionalism
6. Understanding of my needs
If you have any additional comments about how we can improve your satisfaction with our products and services, please fill them in here.
Required Fields: